FAQ
Want to know if Nellie Bean Nail Studio has Policies? Check out some of our Frequently Asked Questions
Does Nellie Bean Nail Studio Require a deposit for booking?
Yes, Deposits are required and are NON-REFUNDABLE. The deposit will be applied to your services. Deposit amounts vary depending on the services and you will be made aware when you book via the Booksy app.
Does Nellie Bean Nail Studio have a Cancellation Policy?
Yes, We require 24 hours notice for cancellation of your scheduled services in order to avoid a late cancellation fee. If clients cancels appointment deposit paid will be applied if clients re-books within 24.
Clients cancelling with less than 24 hours notice of your scheduled appointment client forfeit booking deposit and will have to pay another $10 deposit to re-book. Please note that to cancel your appointments we do require a phone call or text to nail technician in order to late cancel your appointments. Same day of service cancellation fee is 50% of remaining balance it will automatically will be charged.
Does Nellie Bean Nail Studio have a "No Show"Â policy?
Yes, If you do not show up for your scheduled appointments your deposit WILL NOT be refunded and clients WILL have to pay booking deposit again for the next appointment scheduled. You will be also be required to have a credit card on file to secure any future bookings.
Clients who no show on more than one occasion will be required to pay in full before any appointments are booked. This will also be NON-REFUNDABLE.
Does Nellie Bean Nail Studio have a Late Policy?
Yes, It is very important that clients respect the time of their appointment. If you think you may be late for your appointment, please call the salon as soon as you know you are going to be late. The nail technician reserves the right to cancel the appointment or allow late client to come in. Habitual lateness will no be allowed. There is no grace period the appointment time is when clients should arrive.
Does Nellie Bean Nail Studio provide toe nail polish change without a pedicure service ?
No. Nellie Bean Nail Studio does not provide toenail polish change unless clients receive one of our 3 types of pedicure services. This is for sanitary reasons and purposes.
